Saturday Maintenance

Well its Saturday, and since most normal people have off weekends we do all our maintenance on the weekend. Well as with anything that needs to be maintained/updated/etc something pretty much always goes wrong. Today was no exception.

There is a system job that runs every morning at 7:00am, and on Saturdays we have to put the weekly tape backup jobs on hold so this job can run. As luck would have it today this job decided to bomb. So now comes what has slowly become the most hated part of my job, calling the Oncall.

Talking to Oncall programmers is a lot like talking to a bill collector, the difference being you can't yell at them or curse them out (or you lose your job). So after about 3 pages the chick finally calls back, and of course "Thats not my issue, call XXXX group and have them fix it". So I call the other group, "Thats *insert first group I called* issue". Great, now I get to be the middle man in this crap and deal with 2 people that don't feel like working on a Saturday, and just want to pass the buck and go back to bed.

So time goes by and finally one of them takes it. I get a call back "I can't fix it, call this group now". So I call that group and they finally fix it, a mere 4 hours after it bombed in the first place. Now I get to come back next set to an email from some higher up bitching at me because it took too long to fix. Yeah, this happens every weekend, you think they would learn by now that this kind of shit is normal.

I'm off work tomorrow so maybe I'll work on my FFXI stuff then, posting screenshots and introducing people and whatnot. Maybe one of them will actually read this. Not likely though.